# Team Collaboration

> Multi-user access with role-based permissions for wedding planning agencies.

Serenza supports teams of all sizes, from solo planners to large agencies, with granular access control and collaboration features.

## User Roles

### Owner
- Full access to all features
- Manage billing and subscription
- Invite and remove team members
- Company settings and branding
- Delete company account

### Organizer
- Manage events, vendors, guests
- Create and edit all content
- Access to team features
- Cannot manage billing or company settings
- Cannot remove other organizers

### Viewer
- Read-only access to assigned events
- View reports and dashboards
- Cannot edit or delete anything
- Ideal for assistants or interns
- Limited notification scope

## Team Management

### Invitations
- Invite by email
- Role assignment during invitation
- Welcome email with setup instructions
- Accept/decline workflow
- Resend invitation option

### Member Management
- View all team members
- Change roles (owner only)
- Remove members (owner only)
- Reassign events when removing
- Activity audit trail

### Event-Level Access
- Assign team members to specific events
- Control who sees which weddings
- Organizer can access all events
- Viewer access is event-specific

## Collaboration Features

### Internal Messaging
- Event-specific message threads
- Communicate within the platform
- Attach files and photos
- Notification system
- Message history

### Task Assignment
- Assign tasks to team members
- Due dates and reminders
- Progress tracking
- Notification on assignment
- Task completion updates

### Shared Calendar
- Unified view across all team events
- Color-coded by wedding or type
- Sync with external calendars
- Consolidated view for agencies

## Audit Trail

### Change Tracking
- Log of all changes made
- Who made each change
- Timestamp for every action
- Before/after values (planned)
- Export for compliance

### Activity Log
- Recent activity dashboard
- Filter by user, event, or action
- Search functionality
- Export for reporting

## Agency Features

### Multi-Event Management
- Multiple planners working simultaneously
- Consolidated calendar view
- Cross-event reporting
- Resource allocation

### Branding (Enterprise)
- White-label for agencies
- Custom colors and logos
- Branded emails
- Client-facing portal with agency branding

## Permissions Matrix

| Action | Owner | Organizer | Viewer |
|--------|-------|-----------|--------|
| View events | ✓ | ✓ | Assigned |
| Edit events | ✓ | ✓ | ✗ |
| Manage vendors | ✓ | ✓ | ✗ |
| Manage guests | ✓ | ✓ | ✗ |
| Manage team | ✓ | ✗ | ✗ |
| Billing | ✓ | ✗ | ✗ |
| Reports | ✓ | ✓ | View only |
| Settings | ✓ | ✗ | ✗ |

## Benefits

- **Scalability** — From solo to agency
- **Control** — Granular permissions
- **Accountability** — Full audit trail
- **Efficiency** — Shared workspaces
- **Professionalism** — Branded experience

## Related Features

- [Complete Features](features.md)
- [Couple Portal](features-portal.md)
- [Day-of Coordination](features-event-day.md)